Manage Profile

In this guide, we'll walk you through the steps to manage your profile, including editing your profile name and email, changing your profile picture, and editing your password. We'll also provide troubleshooting tips for common issues.

Before you proceed with managing your profile you will need to sign in.

Edit Name & Email

Follow these steps to edit your profile name or email:

1. Click on the profile picture located in the top right corner of the page.
2. Select the "Manage Profile" button from the menu.

3. Click on the "Edit" button located to the left of the Name or Email field.
4. Modify the value of the field as needed.
5. Click the "Save" button to apply the changes.

Troubleshooting: If you encounter issues while editing your profile name or email contact our support team at [email protected] for further assistance.

Change Profile Picture

If you want to update your profile picture, follow these steps:

1. Click on the profile picture located in the top right corner of the page.
2. Select the "Manage Profile" button from the menu.
3. On the "My Profile" page click the profile picture.
4. Select the desired photo for your profile picture and click "Done". Ensure that the selected picture is below 2 MB in size.

Troubleshooting: If you encounter issues when changing your profile picture, make sure the selected image meets the size requirements. If you continue to face problems, try a different web browser or clear your browser's cache. If the issue persists, contact our support team for assistance.

Change Password

To change your password, use the following steps:

1. Click on the profile picture in the top right corner of the page.
2. Select the "Manage Profile" button from the menu.
3. Click on the edit button next to the "Password" field.
4. Enter your current password in the "Current Password" field.
5. Enter the new password you desire in the "New Password" field.
6. Re-enter the new password in the "Confirm New Password" field.
7. Click on the "Change Password" button.
8. You will receive a confirmation message indicating that your password has been successfully changed. Your password is now updated.

Troubleshooting: If you encounter issues while changing your password, ensure that your current password is entered correctly. If you forget your current password, use the "Forgot Password" feature to reset it. If the issue persists, contact our support team for assistance.

Congratulations! You've successfully learned how to manage your profile. Whether you need to update your profile information, change your profile picture, or edit your password, these steps will help you keep your profile up to date. If you have any further questions or need assistance, feel free to reach out to our support team at [email protected] for prompt assistance.

Enjoy using Layer4!